the location was amazing - it wouldn't take much to improve this apartment, good clean & new beds
Beds were shocking and so many stairs for young kids and luggage. The stove was extremely dirty, general cleanliness poor.
The beds were shocking - not sure how you can allow guests to sleep in beds where the bed springs stick into your back all night - beds aren't expensive you were happy to take our money but couldn't give guests reasonably comfortable beds - they were terrible!!
Dr. Tahir Radwan
There were dust balls behind the bed. Could have been more attention to detail when cleaning. The fire alarm was going off all night.
The bed very comfortable.
Staff didn’t tell us the password of the key box until we arrived ... Our parents waiting under -2c for half hour. They didn’t reply any email and call.
Value for money in a great location. Could be amazing.
Mouldy grout in the shower, cleanliness needs to be improved in the bathrooms in particular. The budget feel to the fixtures and fittings. Quite a lot of noise from the other apartments but nothing unacceptable.
Excellent location, spacious apartment, free Wi-Fi, very helpful hosts who were available on the phone for any issues. Good response to all issues we raised, (there were a few unfortunately).
Sending e-mails about ourself, picture about credit card after booking was made with Booking.com.
Location, large space.
clean, spacious, convenient location
they keys were not in the secure lock where I should have found them. called the contact phone and they promptly (10') drove to the apartment and gave me the key (at 11.00 pm).
clean and spacious
value for money at the best location
Rude manager Water leak in bathroom No heating on arrival and for the first night Upstairs apartment very noisy No hair dryer as advertised
very disappointing, as there was no hot water available.
There was no hot water available in the apartment, so it was no possible to take a shower or to do the dishes.
Hot water anytime
have to check out as early as I can, with so bad service.
so bad service and no clear, bad facilities, I won't come again.
A little disappointing
It was cold and the heating wouldn’t turn up any more. The radiator in the hall didn’t work. There were very few cooking utensils which limited our meal options. There were hardly any electrical sockets so we had to take it in turns to charge our phones!
The location is perfect. The apartment is spacious and clean. Having 2 bathrooms was a real benefit.
happy trip with the comfortable room
1. the heaters can't be used (no instructions for usage) 2. no housekeeping services for cleaning room within 8days (we need to Whatsapp them for asking 1-time cleaning) 3. TV signals are weak
1. Kitchen's tools are well-prepared 2. Rooms and toilet are clean.
Value for money
Cleaning should be done atleast once every two days. No Safe box and the main door locks were not working properly, though we managed.
Value for money. Centrally located with 5 minuets walking distance to the nearest underground.